Terms and Conditions

We welcome internet and telephone orders and enquiries through our web site. (No retail sales showroom available).

Delivery & Charges

Remember, all our prices include VAT at 20%

Delivery available in UK Mainland only. We aim to despatch bandsaw blades same day or within 48 hours, for larger/heavier items please allow 5-7 days after you place your order, however delivery times on large and heavy goods may vary. It is much easier to order machines now as most machines over £100 are Free. Delivery to Highlands & Islands may be extra contact us for a quotation.

Goods will not be taken back for return without prior notice, please contact us by e-mail, phone or in writing. No goods will be expected back for return at our Kendal offices, we reserve the right to charge carriage for non faulty goods. In relation to all SIP products, a restocking free at 15% will be deducted from the refund, plus the return carriage charge.

General

All orders are accepted by Kendal Tools & Machinery are subject to these terms and conditions of sale, which supersede any previous terms and conditions. All descriptions and illustrations contained in this website are only intended to give a general idea of the products, specifications may vary slightly. To assist in prompt despatch, please use the correct product codes and descriptions as supplied on this website. Orders can be sent by fax, by telephone, by post or via this website.

Prices

All prices advertised are inclusive of VAT unless stated. To the best of our knowledge all prices are correct at the time of advertising. We reserve the right to change prices with no prior notice. Prices shown on our website may differ from other publications and maybe available only through our website.

Delivery and Charges

Delivery available in UK Mainland only. We aim to despatch bandsaw blades same day or within 48 hours, for larger/heavier items please allow 5-7 days after you place your order, however delivery times on large and heavy goods may vary. It is much easier to order machines now as most machines over £100 are Free.  Delivery to Highlands & Islands may be extra contact us for a quotation.

Complaints Procedure

As a responsible retailer we are committed to giving our customers a good reliable service, if for any reason you are unhappy with any of the items you have received, in the first instance send a e-mail to [email protected] If you prefer send a letter or telephone John Page on 01539 733774. I will look into it immediately and get back to you as soon as possible.

Returns

Goods will not be taken back for return without prior notice, please contact us by e-mail, phone or in writing. No goods will be excepted back for return at our Kendal offices, we reserve the right to charge carriage for non faulty goods.

Payment

Payment can be made by credit or debit card through our website, by fax and telephone, and with postal orders Cheques are subject to clearance before delivery. We reserve the right to charge bank charges on cheques which are represented. We reserve the right to refuse any credit card transactions.

Reservation of Title

The risk of the goods passes to the buyer upon delivery from the carrier, but the TITLE in the goods remain vested in us and shall only pass from us to the buyer upon full payment made by the buyer, of all sums due on whatsoever account or grounds to us.

Security

Great care is taken to protect your personal details and ensure they remain totally confidential. This website is completely secure and any information sent to us via the internet is encrypted. None of your personal information will be used without your permission. Please note we do not share customer data with any other companies.

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